Breaking Down the Barriers Programme
End of Life Care Education Programme
The End of Life Care (EOLC) team at UCLPartners has been running a project to improve education in the care of patients and those important to them in the last weeks and days of life. The project has been funded by HEE North Central and East London (NCEL) to provide resources suitable for training all clinical and non-clinical staff, both in acute hospitals and the community. In line with recent Health Education England (HEE) mandates and the Leadership Alliance report One Chance to Get It Right, which sets out the five priorities of care, the aim of the material is to improve discussions between professionals, patients and those important to them in order to facilitate excellent care of patients at the end of life.
The project has resulted in two products (one for acute hospital staff and another for community staff). Each material pack comprises a film depicting a patient at end of life, structured education sessions based on the five priorities of care, a resource list, and tools to evaluate to efficacy of the materials. The packs are distributed through train the trainer sessions which enable efficient use of the materials. Trainers then return to their own organisation and deliver teaching to staff from across all departments, roles and levels. The teaching sessions can vary in length from one hour to full days and cover communication, recognition of deterioration, physical care, making a plan of care and advance care planning (community material only).
Genomics Education Programme
Quality Improvement (QI)
UCLPartners has developed an approach to systematic quality improvement based on PDSA (plan, do, study, act) methodology, and drawing on proven effective approaches to innovation and improvement, road-tested with front line clinicians across diverse settings. An example is the AKI and Sepsis Patient Safety collaborative which. Here, outreach and acute medical teams work to define the critical steps to prevent patients from becoming acutely unwell and apply QI techniques to improve the reliability of these care steps.
Over the past three years, UCLPartners has undertaken QI initiatives across a range of clinical areas, some directly with partner organisations and others in partnership with UCLPartners Integrated Programmes through Innovation and Adoption. All are focused on both meeting aspirational aims to improve results that matter to patients and building awareness, capabilities and capacity in safety and quality measurement and improvement among front line professionals. We build collaborative communities of practice which combine in-person group learning with on-the-job coaching and application of improvement techniques and virtual networking.
With our partners, universities and education financial supporters, we are developing an ambitious approach to capability and capacity building which will ‘mainstream’ improvement into formal education curricula and daily clinical practice across our health economy – with benefit for both patients and staff. Our patient safety collaborative is an important pillar of this strategy.
Click the link to learn more about Clinical Quality and Value at UCLPartners
Click here to register for Introduction to Quality Improvement
Click here for Quality Improvement tools